Terms & Conditions

Last Updated: 3.10.2025

Welcome to Vapehope (www.vapehope.com). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and products. By using this website, you agree to be bound by these Terms. Please read them carefully before placing any order.

1. Eligibility

  • By using Vapehope, you confirm that you are 21 years of age or older, in compliance with UAE laws regulating the sale and use of vaping products.

  • You agree not to purchase or use our products if prohibited in your location.

2. Products & Use

  • Vapehope offers vaping devices, e-liquids, and accessories strictly for personal use.

  • All products contain nicotine (unless stated otherwise), which is an addictive substance.

  • We do not make any medical claims about our products. They are not intended for smoking cessation or treatment of health conditions.

3. Orders & Payments

  • All orders placed through vapehope.com are subject to availability and acceptance.

  • Prices are displayed in AED (United Arab Emirates Dirham) and may change without prior notice.

  • Payments must be completed through approved and secure payment methods available on our website.

4. Shipping & Delivery

  • We deliver across the UAE in compliance with local regulations.

  • Free delivery may apply on qualifying orders (as per promotions displayed).

  • Delivery times are estimates only and may vary due to unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted only if the product is unopened, unused, and in its original packaging, within 7 days of delivery.

  • For hygiene and safety reasons, e-liquids and opened products are non-returnable.

  • Refunds will be processed after inspection and approval by Vapehope’s support team.

6. Age Verification

  • Vapehope reserves the right to request valid identification at the time of delivery.

  • Orders may be cancelled if age verification fails.

7. Limitation of Liability

  • Vapehope is not liable for any misuse of products purchased.

  • We are not responsible for damages or health issues caused by improper use of vaping products.

  • To the maximum extent permitted by law, Vapehope disclaims all warranties related to the use of this website and its products.

8. Intellectual Property

  • All content on vapehope.com, including logos, images, and designs, is the property of Vapehope and may not be reproduced without permission.

9. Privacy Policy

  • Your personal information will be handled in accordance with our Privacy Policy to ensure data security and confidentiality.

10. Governing Law

  • These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates.

  • Any disputes shall be resolved under the exclusive jurisdiction of UAE courts.

11. Changes to Terms

  • Vapehope reserves the right to update or modify these Terms at any time.

  • Continued use of the website after changes constitutes acceptance of the updated Terms.

For questions regarding these Terms & Conditions, please contact us at:
📧 support@vapehope.com